ATLANTIS SOFTWARE

All KennelSoft Software programs contain thousands of features and functions that we highly recommend you review in our DEMO then Phone Us for a Remote Walk-Through of the Atlantis program so we can show you the various functions and how they work.  Demonstrated by a KennelSoft Technician who can answer all of your questions.
                                                                         ATLANTIS VERSION 11 HAS BEEN RELEASED!

FEATURES & UPDATES ARE ADDED ALMOST MONTHLY, SOME OF THE MOST SIGNIFICANT CHANGES & ENHANCEMENTS TO  THE OLDER ATLANTIS VERSION 10.16 PROGRAM ARE:
  • At check out you now have the ability to email or text the receipt, print the receipt or both.
  • Screen display is designed for newer monitors.  We now make better use of screen real estate. Display resolution should be set to a minimum of 1366 x 768 (1600 x 900 is better). 
  • Tabs at the bottom of client screen have been consolidated.  There are now four tabs instead of ten.  Vaccinations and cell phone numbers now appear on the Basic Info tab.
  • Easier to read Charges screen.
  • Under Inventory the Vendors Item ID field is now the same length as the Item ID field.
  • Grooming tab has been removed from Appointments.  Boarding, Grooming, and Day Care are all on the same tab.
  • Number of user defined activities has been increased from 33 to 48.
  • A Texting system has been integrated.  Texts can be sent by selecting from a library of mail merged templates or can be typed on the fly.  Perfect for letting grooming clients know that their pet is ready to be picked up.
  • New Multi Run Assignment system allows for assigning up to 5 runs to a pet for the same visit.  Also, a run can be used more than once for that visit.  i.e. CJ 17,  FD 22,  DX 14, CJ 17, DX 3.  Now shows all runs (not just those available on first day).
  • An Alternate email address field has been added to the Owners file.
  • The pet weight field can now handle decimals.  i.e. 14.5 Lbs.
  • All new Icons and screen layouts.
  • A Partial Day charge can be manually added to charge records.  This can be either a percentage of the boarding rate or as a flat charge.
  • New Depart Contact List Report for marketing has been added.
​TODAY AT A GLANCE SCREEN:  Is the first screen to appear when you open Atlantis.  It shows four columns:  Arrivals, Departures, Day Care and Grooming.  This is for today only and each column has a colored alphabetical list of last names and pet names.  Screen shows breeds and times for arrivals and run numbers and times for departures.

​Pets that have already arrived (or departed) are shown at the bottom of each list in gray.  Double clicking on any name will bring up that pet’s appointment.  If you don’t see a name because you have a lot of arrivals (departures, day cares, or grooming) on that day, you can use the scroll bar or simply type the first letter of the last name and it will go directly to names starting with that letter.  Under all headings you can quickly see who has come or gone.  An X appearing next to a name in the daycare or grooming column means that it is still checked in. 

Loyalty Rewards Program

KennelSoft’s Reward Program is a fully integrated system for creating, calculating, presenting, and redeeming award points for services and/or merchandise. As with any business that has a rewards program, it’s purpose is to create and maintain customer loyalty and allegiance.

How effective a program is, is based upon it being effortless (fully automatic) for the customer and that it provides instant gratification. When checking out a pet that had acquired points from previous visits, the program will check if that point balance is equal to or greater than the number of points needed to qualify for rewards on the current bill. If it is, an on screen message appears showing the number of points available, the rewards options, and the number of points needed for each option. The customer (or your staff) selects the reward(s) they want and then proceeds with the check out.

The Basics You can choose whether to offer a rewards program or not. You can make it for members only (requires an email address) or for everyone. You can name your rewards program. i.e. Friendship Perks.

​You can set up the rewards program so that if a customer reaches a certain point level they’ll qualify for premiere status i.e. Elite Friendship. Customers that have achieved premiere status will receive bonus points. Bonus points are added as a percentage of the regular points. The percentage is user defined and is part of the Rewards Program Setup.    More Info

Activities & Activity Packages

Activity Packages are available and each package can include up to four activities.  Each activity included in a package can be set to be once, twice, or three times a day AND can be offered daily, every other day, every third day, or other (on specific dates only).   
Each activity within a package can ALSO be set to morning, afternoon, and/or evening.  Instead of one Request field, each activity (including packaged activities) has it’s OWN Request field (play ball, play frisbee, etc). These requests appear on the View Activities screen and on all Activity Reports.

You can have as many different activity packages and each package can be set as commissionable. This program feature promotes selling multiple packages for the same visit.
Multiple Late Check-Out Options  You can have up to three (3) check out times for your boarding clients.  If you setup three check out times at 1:00 PM, 3:00 PM, and 5:00 PM and the the pet departs between 1:00 PM and 3:00 PM the pet will be charged half a day’s board.  If the pet departs between 3:00 PM and 5:00 PM the pet will be charged 75% of the day’s boarding rate.  If the pet checks out after 5:00 PM the pet will be charged the full daily boarding rate.  

The option is also available to have the late check out fee be a fixed charge instead of a percentage of the boarding rate. This feature also allows for having different late check out policies ie standard dog and cat suites have a flat $15.00 late check fee if pet departs between 1:00 PM and 3:00 PM, but pets in luxury suites have a $25.00 late check out fee for departing during those same times.  You decide your own policies and check out fees/times.
Email Boarding & Grooming Confirmations & Reminders System
You can email your customers directly from within their client record.  Allows for sorting on any criteria that you can imagine. Whether it’s fully automatic grooming reminders, thank you’s to new clients, bonus offerings to clients that have spent over $2500.00 this year, coupon reminders to clients that haven’t returned in the last 9 months, etc. Atlantis has full mail merge capability that can even adjust to a pet’s gender. These features are also available if using letters, post cards or mailing labels. 

Each email post is individually addressed and is not a "mass spam" mailing. Atlantis has a NEW specially designed email system that allows for personalized mailings to any and/or all of your customers at one time. This system has full mail merge capability without spamming. Additionally, recipients can be included or excluded from any mailing via KennelSoft's Client Selection System. Grooming reminders are sent with no cards, postage, printer ribbons, or labor.

All mailings can be designed in HTML for really decorative and unique reminders which can also include animated gif files for a delightful mailing. Not only will you save many thousands of dollars each year on traditional mailings and reminders, but because of the ease and speed of this system you can now communicate more often with your customers with no expense whatsoever, while still allowing for Post Card communication for those clients that don't currently have email.

Email reservation & confirmation reminder templates are user defined for a mail merge from a list of code fields available from the Atlantis database. Email confirmations may include a Confirmation #, Pet Name, Last Name, Breed, Boarding Dates, Veterinarian, and Vaccination Expiration Dates and requests that they notify you if the information shown in the email message needs to be updated.  Just right click on the Appointment and click on Email Confirmation and it’s sent!

Separate email confirmations are unlimited and can be created for: dog boarding, cats boarding, grooming, training and day care. Atlantis has the capability to handle html created grooming & boarding confirmations and reminders. 

​Attached are a few samples of how an html email can look when generated from the a template file within the Atlantis program.   
​
Some Samples Email Confirmations & Thank Yous
#1 Grooming Confirmation   
#2 Grooming Confirmation
#1 Dog Boarding Confirmation   
​#2 Boarding  Confirmation
#1 Cat Boarding Confirmation
#1 Lodging Thank You           
#2 Lodging Thank You 
I'M A NEW CLIENT:  All appointments (boarding, day care, or grooming) for new clients will have a bright yellow ball that says ”I’m New” in the appointment.  This is based upon this being the first visit for the owner. 
Mandatory Email Address Option: 
A setup option that can make it mandatory to enter something (preferably the owner's email address) in the E-mail field before you can save a new client's record.  

​Login protection IS implemented to prevent aborting an in-progress retail sale.
 
The Number of Visits field in the client file IS 4 digits. This allows for more than 999 visits per pet. Yes, there are kennels that have pets that have been checked in and out over 1000 times.  

​A password is required to transfer a checked-out charge record to the archive charges file.